Top Aggregated Payment Platform
Integrates multiple payment methods (bank cards, digital wallets, QRIS, NFC, etc.) to deliver a secure, convenient, and unified payment experience for merchants and users.
Top User Operation Platform
Powered by data analytics and intelligent tools, it enables businesses to achieve refined lifecycle management and value conversion, driving user retention and growth.
Top WhatsApp SCRM Platform
Built on the WhatsApp ecosystem, it provides intelligent customer relationship management tools to enable private-domain operations, targeted marketing, and efficient customer service.
A WhatsApp-based customer relationship management tool that enables multi-group management, automated customer service, and data visualization.
Data Collection
Multi-channel collection, structured and unstructured data, compliance.
Data Processing & Cleaning
Deduplication, error correction, and format standardization.
Data Analysis & Interpretation
Trend analysis, predictive models, and actionable insights.
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Trend analysis, predictive modeling, and actionable recommendations.
Artificial Intelligence (Automated Customer Service)
Leverages intelligent bots and natural language processing to provide 24/7 automated support, improving service efficiency and user experience.
Key Features
Intelligent Q&A and Auto-Response
Quickly identify common questions and provide accurate answers.
Support real-time multilingual interaction, tailored for Indonesia’s multilingual context.
Multi-Channel Integration
Support WhatsApp, web, app, and other terminals.
Integrate with SCRM and operation platforms for unified management.
User Profiling and Personalized Recommendations
Leverage historical conversations and transaction data to deliver personalized recommendations.
Assist marketing conversion and enhance user engagement.
Smart Quality Control and Optimization
Automatically monitor customer service dialogue quality.
Provide analytical reports to optimize workflows and scripts.
Collaboration with Human Agents
Automatically transfer complex issues to human agents.
AI handles initial triage while humans provide supplemental resolution.